Privacy policy

Privacy Policy – Freeze My Moment

At Freeze My Moment, we put your privacy at the heart of everything we do. We know that photos are more than just files — they are personal moments and memories that truly matter. That’s why we’ve designed our system to protect them with the highest level of care and security.

• 1. Information We Collect: We may collect: Name, Phone number, Email address, Shipping address, Photos uploaded for printing, and Payment details (securely processed via payment providers).

• 2. How We Use Your Information: We only use your information to: Process and fulfill your order, Communicate with you about your order, Improve your experience, and Send updates or offers (with your consent).

• 3. Photo Privacy (Our Priority): We treat your photos as if they were our own:

  • Photos are used only to fulfill your order.

  • We never use them for marketing or training.

  • Orders are handled by a female-only team.

  • Photos are stored in a secure system requiring a username and password.

  • All photos and order files are securely deleted after printing is completed.

• 4. Data Protection: We use secure systems and technologies to protect your data from unauthorized access.

• 5. Sharing Information: We do not sell or share your personal data, except with shipping and payment providers as needed to provide the service.

• 6. Data Retention: We keep your data only as long as needed to complete your order, then it is securely deleted or anonymized.

• 7. Your Rights: You can at any time request access to, correction of, or deletion of your data.

• 8. Cookies: We use cookies to improve your experience and understand how the site is used.

• 9. Updates: We may update this policy from time to time.

• 10. Contact Us: info@freezemymoment.com | 00966593522727