Shipping policy

Shipping Policy – Freeze My Moment

  • Order Processing: Orders are prepared within 3–5 business days. All orders are customized and require processing time before shipping.

  • Shipping & Delivery: Shipped through trusted partners. Delivery within Saudi Arabia takes 3–7 business days. A tracking number will be shared once shipped.

  • Urgent Orders: Contact us at info@freezemymoment.com if your order is urgent.

  • Important Notes: Please ensure shipping details are correct. We are not responsible for delays beyond our control (e.g., carrier delays). Additional fees apply if delivery fails due to incorrect info.